1. Introduction

Welcome to Hervey Bay House Values, where we blend Insightful Valuations with Local Charm to make your property experience uniquely rewarding. This Privacy Policy reflects our dedication to safeguarding the privacy of our clients and website visitors, ensuring compliance with the Australian Privacy Act 1988 (Cth).

2. Collection of Personal Information

We collect personal information to provide and improve our real estate services. This may include:

  • Name, contact information, and identification details
  • Property-related information for sales or management
  • Any other information relevant to property transactions or inquiries

3. Use of Personal Information

Your information is used for purposes including:

  • Facilitating property sales and management
  • Communicating with you about our services
  • Complying with legal obligations
  • Improving our services and website experience

4. Disclosure of Personal Information

We may disclose your information to:

  • Service providers involved in the sale or management of properties
  • Legal and regulatory authorities as required by law
  • Any other party with your consent

5. Storage and Security of Personal Information

We take reasonable steps to protect your information from misuse, loss, unauthorized access, modification, or disclosure. This includes secure storage and handling practices.

6. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. Please contact us at valuations@herveybayhousevalues.com.au to make a request.

7. Changes to This Policy

We may update this policy from time to time. The latest version will be available on our website.

8. Contact Us

For any questions or concerns about our privacy policy or practices, please contact us at valuations@herveybayhousevalues.com.au.

9. Complaints

If you believe we have breached the Australian Privacy Act, please contact us to lodge a complaint. We will respond promptly and seek to resolve your concern.